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Value Of Revenue Management

More and more hotel owners are realizing the value of revenue management. It was a long time in coming though. For many, they believe that managing their revenues was a “waste of time” or [...]

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Technology to Personalize Customer Experiences?

Phuket hotels have been told that it is urgent for them to use cutting-edge technology as a way of offering a more personalized customer experience to hotel guests. This must be balanced with the [...]

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How to maintain direct bookings?

Booking.com’s Hunger to become the worlds largest in hotel reservation website is continue to take a next step. During the past years, Booking.com (Priceline) acquired several companies for [...]

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Google Destinations for Hotels

The recently announced new feature of Google called Google destinations will shock the travel industry once again. After their previous successful disruptions as Google Flights and Google Hotels, [...]

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Too hot for Songkran?

Talking with some hotel owners in Phuket, the Songkran festivities where very quite this year. According to the latest numbers coming in from Pattaya as well as Hua Hin, the numbers are showing [...]

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Hotel rates are dropping

It is quite strange that while the demand for hotel rooms increases, its cost per night keeps dropping. This phenomenon is prevalent in Thailand, Phuket and in several parts of the world. The [...]

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The Challenges Ahead For The Hotel Industry

As the hotel industry continues to consolidate and multi product businesses absorb more and more single solution companies, hotels chains are starting to acquire an increasingly larger share of [...]

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OTA’s push Hoteliers Out Of Business

In the past couple of years, I was able to meet with hotel managers, hotel owners and regular guests in Thailand and Phuket at different conferences and seminars organized by/for the hospitality [...]

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Hostel Businesses on the rise in Thailand

The hotel business is growing rapidly in Thailand and the domestic travel sector has been identified as the primary reason. The rapid growth of low-cost airlines and an expanding middle class in [...]

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Digital Monsters in hotel revenue management

Revenue Management has become a really big deal in the hospitality industry as owners and directors have come to realize over the years. The airline industry was the first to introduce cheaper [...]