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Preparing hotel operations for reopening

How to prepare your hotel operations for reopening. (Part II) Hotel Operations There are a variety of factors at play as you ramp up operations and get back to business. As you welcome back [...]

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Gaining more Customer Loyalty

The Three Steps Companies Employ To Gain Loyal Customers Customer loyalty is something businesses go to great lengths to win over, against competitors and partners alike. Of course, the higher [...]

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4 tips to keep OTA guests coming back

Hotels will often allow themselves to become overly dependent on OTAs (also known as online travel agencies) to make their living and when this addiction starts to take place, hotels are left to [...]