Posts Tagged ‘Thailand’

Low cost Marketing for Hotels

November 21st, 2011

FOUR industry veterans, Alwin Zecha,David Paulon, Terry Francis and Durga Das, have come together to launch the first “low-cost marketing” alliance for hotels. The company could offer what current hotel marketing organisations do for a fraction of the cost.

Alwin Zecha, founder of Pacific Leisure Group Thailand, is chairman of Ideal, the new Low Cost Hotel Marketing Company. The three directors are David Paulon, former head of Holiday Inn Asia/Pacific; Terry Francis, chairman of PATA Foundation and travel and tourism consultant; and Sanjeet, owner, Durga Das Publications India.

Because there is a gap in representing independent, mid-range hotels as most marketing representation companies look at the upmarket segment and “charge an arm and leg” for their representation.

Ideal charges an annual fee of US$3,000 per property, which is an “all-inclusive” fee to market the hotel via the website, newsletter and at key trade shows.

The latest member to join Ideal is Gallery Hotel in Singapore.

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Amazing arrivals Thailand

July 5th, 2011

According to the latest report by TTG Asia, Thailand is still a popular destination and the marketing efforts have paid off. Their slogan, Amazing Thailand, achieved last year over 15 Million foreign visitors, which will likely be surplussed this coming year with 19.5 Million foreign arrivals.

The old slogan, Amazing Thailand, is good for 24.85 Billion USD in revenue next year. Again it shows how important Tourism is for the region and that strategic planning and management is key to take a good share of this revenue.  The TAT is planning to introduce two key marketing messages for the Asian and one for the US and European market. In addition they too have seen the importance of the digital marketing and will focusing more of their strategy on social network channels as Facebook.

Choosing the rights strategy is a key success factor to achieve your marketing plans. Though social media is still very weak in their contribution to the decision making process in the tourism industry according to a research done by Google. The word of mouth is still the number one.



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Hotel Management Firms are moving into Thailand

July 8th, 2010

It is no secret, and currently happening in the whole Hospitality world, management take overs. As more properties getting into financial problems to create a return, they are focusing on the help of the bigger brand to help them out.

In the past 4 months, Phuket has seen changes in management in many sectors. As there is a current oversupply in the property sector, owners are sometimes desperate on the look out for the right firm, or in some occasions,  just any firm. As these hotel management firm rely on growth to cover their costs, deals are being closed in a very quick pace.

Most recently La Tour company took over another property, that of Grove Gardens, which has increased the total presence in Phuket with 3 properties. Selecting the firm is a delegate job. Most owners might choose based on popularity or brand awareness in the industry. Often forgotten is the success rate of these management firms in the Revpar contribution. Comparing your future management partners by Revpar succession rate, is an easy differntiator of success.

Second choice the owner have to make is the cost of this transition. It’s is by far more expensive then hiring the right management team. You will buy into a brand, which is the far most highest fee you will have to pay (a cut on your profit). To line up your property with this Branded firm, requires additional funding to set all your FF&E to its standards. Adding all these cost up together you might have to ask your self if a management firm is THE SOLUTION.

But as an owner you never ever have to forget that these firms have to take care more then one property. In some of these cases these are properties owned by private equity firms or investors, which are driven on result. We see the trend happening in the world of the OTA’s, the more commission you pay, the more interesting you will become to them. But how much they are really care about your investment and your profit? The incentive structure should be clearly examined as you as an owner have not created a charity fund.

The success factor is the profitability of the branded management firm, which can be checked based on Revpar. Revenue management is the very basic you have to ask yourself in such a choice, “what is my future management partner doing in the field of Revenue management?”.

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